1Toki is a SaaS service from Advice, which allows companies to offer their customers, employees and suppliers a channel for complain reporting and follow up.

The tool, besides guaranteeing the basic legal requirements, enables the company to detect any irregularity that are not noticeable to senior management, such as: control failures, internal and external fraud, illegal acts and non-compliance with ethical principles and company internal policies. The system allows customers, employees and suppliers to make complaints anonymously or not, being also customizable according to the institution’s needs. It is white labeling, that means, the system can use the contractor identity leaving it with the same image and format of the institution’s website.